Policies & Resources

The Crucible works to cultivate a safe, welcoming, respectful environment where we honor people, varied life experiences, and craftsmanship. We value innovative, non-competitive, imaginative creation and play. We respect our community – inside and outside the building – and center our work in Oakland and the East Bay. Please review the following policies about registration, student conduct, website usage, studio use, and more–and come join our community of supportive creators.

Registration, Pricing, & Discounts

The Crucible is a 501(c)(3) non-profit arts school. We are funded through a combination of grants, donations, studio rental fees, workshops, fabrication projects, non-class programming, and revenue from youth and adult classes. We do our best to hold down the cost of classes, but must meet basic overhead costs including fuel & electricity, our mortgage, insurance, and administrative overhead. The price of a class includes tuition, studio fees and a non-refundable $50 registration fee.

  • Tuition – This is the cost of the educational experience of the class – the time and planning by faculty and staff and your creative experience as a student.
  • Studio Fees – Set costs we cannot defray for the use of the Crucible’s studios such as gas, electricity, and tools. We provide all materials for classes, with the exception of a handful as noted in the catalog.
  • Registration Fee – Class costs includes a non-refundable registration fee of $50.

Unless specified, all materials you need to learn the skills in class will be provided. If you want to make a larger project or use specific materials, there may be additional costs.

A helpful way to think about cost: divide the tuition by the number of hours. For instance, Blacksmithing I with Lab tuition is $500, and it meets for 30 hours total. That’s $16.67 per hour, of if you include the studio fees, $20 per hour total. A great value considering you’ll learn a new artform and go home with some hand-made pieces.

We accept Visa, MasterCard, or American Express online, over the phone, or in person or online. You may also pay with Paypal online. You may pay by check or cash during business hours in our registration office. Do not send cash in the mail. Please be prepared to make full payment upon registering. We are unable to hold partially paid slots. There is a $35 charge for returned checks.

The Crucible has the right to cancel any class for any reason. In some cases, classes are cancelled due to low enrollment. In the event that The Crucible cancels your class, you will be notified by phone or email and you will receive a full refund, or you may choose to transfer to another class if space is available, or hold a credit on account for future use.

Students who withdraw from a class at least seven days prior to the first scheduled session of a class will receive a full refund, less the non-refundable $50 registration fee. No portion of tuition will be refunded or transferred if a withdrawal is made less than seven days before the class start date. There are no exceptions.

To withdraw from a class call (510) 444-0919, Monday – Thursday, 10am – 6pm, or Friday, 10am – 2pm, and you will receive a confirmation code for your withdrawal.

Students wishing to transfer must first withdraw from the class they are signed up for at least seven days prior to the class start date, adhering to the withdrawal policy above. Any refund or credit due after withdrawal can be applied to enrollment in a different class.

There are no refunds, transfers, make-ups, or deferments for missed classes.

As a 501(c)(3) nonprofit arts school, membership gifts from our community support our arts education programs and scholarships to under-resourced youth and adults who otherwise would not have the opportunity to participate in Crucible classes and programs.

Crucible Memberships are 100% tax-deductible. Memberships become effective immediately upon purchase and expire after one year on the last day of the month of purchase.

Member discount applies to the tuition portion of class costs. Each class cost includes a Tuition and Material Fee. Full class cost not subject to discount. Members at the Pyro level or higher can designate up to four (4) household members. Benefits are subject to change and may be revoked upon misuse.

Discounted membership available to students in continuing education/vocational training schools with proof of ID. Youth students with a financial need are encouraged to inquire about our scholarship opportunities.

Memberships are non-refundable and non-transferable.

The Crucible reserves funds to provide scholarships to under-resourced youth and adults who otherwise would not have the opportunity to participate in Crucible classes and programs. Our pricing structure allows us to impact our community for the better.

We are a heavily volunteer-driven organization and have an active program that allows volunteers to earn credit toward discounts on class tuition.

Discounts apply only to the tuition portion of the class cost. Discount cannot be applied retroactively. There is limited space for discounted tuition available in each class. Discounts cannot be combined with any other offers, volunteer hours, or coupons. Not good for Family Fun Weekends, Tasters, Youth Camps, Youth Classes, Labs, or CREATE access.

Crucible members automatically receive early registration privileges and a 10% discount on tuition.

The Crucible partners with arts, education, nonprofits, and community groups to provide discounted pricing and special offers for a limited number of classes throughout the year. Community partner discounts are available for:

  • Current full-time college students
  • Current, active K-12, undergraduate and graduate teachers and instructors
  • Veterans and active military
  • Active firefighters and police officers
  • City of Oakland employees
  • Seniors age 65+ that are California residents

Community partner discounts are non-transferable and limited to one discount per community member per quarter. Confirm your eligibility for these discounts and learn more about the classes that are available with our registrar in person or by phone at (510) 444-0919 x 103. Proof of active status in California is required at time of registration.

The Crucible strives to maintain a safe and healthy environment, yet some chemicals, particulates, and processes may not be suitable for students with a medical condition, who are pregnant, or who have a sensitivity to light or other specific triggers. Please disclose any medical conditions to the registrar and discuss your concerns before enrolling in a course.

There are a number of new health and safety policies in place in order to help prevent the spread of COVID-19. Please carefully review all policies for adult and youth classes before registering. The Crucible reserves the right to enforce these rules, and anyone in violation will be subject to consequences including, but not limited to, immediate dismissal from classes without refund.

There are a number of new health and safety policies in place in order to help prevent the spread of COVID-19. Please carefully review all policies for youth classes before registering. The Crucible reserves the right to enforce these rules, and anyone in violation will be subject to consequences including, but not limited to, immediate dismissal from classes without refund.

Parents must accompany youth to the first day of class and must bring a completed parental consent and medical authorization form to the first class. Youth will not be able to participate without a completed parental consent form for each class.

Youth 12 and older can sign up with adults for any adult class that is for ages 16+. At the time of registration, the name of the youth under 18 and date of birth must be communicated. A parental consent form must be filled out and brought with the student to the first class.

Youth 16 and older can sign up for an adult class with the consent of the instructor, either in person or over the phone, using the youth’s name and date of birth.

The Crucible does not allow weapon-making in youth classes.

Please notify staff of ANY physical, social, behavioral or emotional health conditions.

Studio Rules

The “studio” includes all studio areas outside of the rental spaces, but not the tool room or administrative offices. Hours:

Monday – Friday: 10am–10pm
Saturday – Sunday: 10am–6pm

The Crucible creates a safe space for participants’ physical and emotional well-being. Students are expected to conduct themselves with respect for individuals, the organization, and the facility at all times. Students will review Studio Rules and Group Agreements of The Crucible during their first class. The director reserves the right to enforce these rules, and anyone in violation will be subject to consequences including, but not limited to, immediate dismissal from classes without refund.

At The Crucible, you must dress safely and appropriately. Arrive for class in all-natural fiber clothing, long pants, and closed-toe, closed-heel shoes with socks that protect up to the ankle. Long hair must be tied back. Nylon, polyester, spandex, or other synthetics are not allowed around machines, equipment, or processes that can produce hot fragments, sparks, or flames. Layers are encouraged as the studio can be very cold or very hot. Additional protective gear will be provided as needed. The CDC has a guide to acceptable cloth masks that help prevent the spread of infection. Bandannas will not be accepted inside The Crucible.

During class and lab time, students have access only to the areas they are enrolled in. Student materials should be stored in designated areas, and may only be stored during the duration of the class. All materials that remain in The Crucible after the class has ended become property of The Crucible.

Renters have access during Shop Hours to any area in which they have completed a safety checkout, and must give priority to scheduled classes. Renters have access to the private studio area 24 hours per day, 7 days a week. This includes access to bathrooms and the shop sink. Please use entrance in the gated parking lot.

Crucible staff and volunteers who are clocked in have access to the Tool Room. Any faculty or students needing tools should check them out at the Tool Room window. No overnight tool checkouts. All tools must be returned by 9:45pm on weekdays, 5:45pm on weekends. All artists using our facilities are responsible for supplying their own consumable materials (steel, wood, fasteners, excessive grinding discs, glue, etc.).

Faculty have access to the classroom studio that they teach in or are certified to work in, during normal shop hours. They may work to prepare for classes, improve the classroom facility, or work on personal projects (without excessive use of expendables). Faculty cannot work on side jobs or outside contracts without first filling out a “Studio Use Agreement” form with the Director of Studio Operations. Once the Executive Director has approved the form, fees have been assessed, and a schedule determined, the job can begin.

Priority must first be given to scheduled classes.

Area Heads have access to the classroom studio that they teach in, or are certified to work in, Monday – Thursday, 10am – 10pm and weekends 10am – 6pm. They may work to prepare for classes, improve the classroom facility, or work on personal projects (without excessive use of expendables). Area Heads cannot work on side jobs or outside contracts without first filling out a “Studio Use Agreement” form with the Director of Studio Operations. Once the Executive Director has approved the form, fees have been assessed, and a schedule determined, the job can begin.

Priority must first be given to scheduled classes.

Volunteers only have access to the facility during their shift.

This policy is meant to address studio renters who wish to employ outside help on projects being done in The Crucible studio facility. Studio renters can have visitors to their private spaces at any time, and to the general Crucible facility during Studio Hours. They can also have limited outside help to unload and load materials and perform other tasks as secondary assistants, but cannot have outside individuals using The Crucible studio facility for fabrication. During The Crucible’s operating hours, all visitors and guests must sign in at the front desk in the office.

Tuesday – Thursday, 10am – 6pm.

To drive into the building, arrangements must be made with the Studio Manager, 24 hours in advance.

  • Private Studio Perimeter doors are never to be left propped open.
  • Never leave a roll-up door open unattended when loading or unloading.
  • At night, please check to see if you are the last one to leave the building and turn off all unused overhead lights.
  • Studio renters must notify and schedule with studio staff 24 hours in advance if deliveries are coming to The Crucible.
  • Studio renters cannot work on side jobs or outside contracts without first filling out a “Studio Use Agreement” form with the Director of Studio Operations. Once the executive director has approved the form, fees have been assessed, and a scheduled determined, the job can begin.
  • Storage of materials outside of the renter’s space is not permitted.

CREATE Program Policies

  • No drug or alcohol use.
  • No headphones.
  • You are responsible for your safety. Always think “safety first”. You are in charge of your safety.
  • Wear eye protection at all times.
  • Wear ear protection when operating power tools.
  • STAY ALERT – Keep your mind on the procedure and always think it through.
  • Be considerate of others. Be certain that your work is not endangering someone else. If others are violating safety rules – caution them or talk with a Studio manager.
  • Never lift more than you can handle. Ask for help and when lifting, always use your arms and legs, while keeping your back completely straightened.
  • At The Crucible, you must dress safely and appropriately. Arrive for class in all natural fiber clothing, closed-toe shoes, and long pants. Nylon, polyester, spandex, or other synthetics are not allowed around machines, equipment, or processes that can produce hot fragments, sparks, or flames. Layers are encouraged as the the studio can be very cold or very hot. Additional protective gear will be provided as needed.

In case of fire, please alert a studio manager immediately. Take notice of the fire extinguishers in your work area. The Crucible is equipped with three types of extinguishers:

  • (ABC) -This is the multipurpose dry chemical extinguisher. It can be used on any type of fire.
  • (BC) -This is the regular type of dry chemical extinguisher. B fires involve flammable or combustible liquids such as gasoline, kerosene, grease and oil, and C fires involve electrical equipment, such as appliances, wiring, circuit breakers, and outlets.
  • (A) – This extinguisher is pressurized water. Extinguishers are for ordinary combustible materials such as paper, wood, cardboard, and most plastics.

TO USE A FIRE EXTINGUISHER

  1. P – Pull safety pin from the handle.
  2. A – Aim at the base of the fire.
  3. S – Squeeze the trigger handle.
  4. S – Sweep from side to side at the base of the fire.

In case of an evacuation, we ask that all persons in the building meet in the front parking lot. There are exits at each corner of the building. Please take notice of the exit nearest your work area. It is also important to know the other exits in the building. Please refer the studio map for the locations of all exits.

There are first aid kits located throughout the Crucible. Please take a moment to locate the ones nearest to your work area. There is a master first aid kit in the toolroom. If an injury should occur, please report this to the studio manager on duty. In cases outside of minor injuries, an accident report form may be filled out.

Each time a CREATE member comes to use The Crucible facility they need to check in at the tool room before they begin working. They can also check-out any tools or keys they might need. Upon clean-up, members must return to the tool room to check-out with the studio manager. The studio manager may inspect the area(s) which were worked in and all tools and equipment that were used.

The CREATE program is intended for the creation of personal projects ONLY. Any outside jobs or commissions require that an “Outside Job” form be submitted for approval. Outside jobs are reviewed by the Studio Operations Manager. If an outside job is approved for a CREATE member, it may require, due to excessive use of the facility, that a portion of the commission’s proceeds go towards The Crucible for payment of consumables, such as gases and utilities.

CREATE members have a specified area in which they can store projects. Any area marked as CREATE Storage or Student Storage can be used to store materials and projects. These storage areas must be cleared out at the end of each semester. Member projects are not to be stored in common areas. Projects cannot exceed the space provided. If a member has a project that exceeds these limitations, they must make arrangements with the Studio Operations Director. For additional space, a 2.5’ by 2’ x 6.5’ may be rented for $50.00 per month. These spaces are limited and there is no guarantee of availability. The Crucible also rents studio spaces. To rent a locker or studio, please see the registrar.

The Crucible is not responsible for any materials or projects stored at The Crucible.

All CREATE members must clean up 15 minutes before closing or 30 minutes before the start of a class. Instructors need 30 minutes to 1 hour to set up for classes. Classes always take priority.

When using the studio, you may need to check-out tools from the toolroom or have areas/cabinets unlocked. Please see the studio manager on duty. No tool can be checked out overnight. If any tool or piece of equipment seems broken or dangerous, please report this immediately to the studio manager. Please have courtesy for the safe usage described below by using tools and equipment in the manner that it is recommended, and return your work area to the condition in which you found it. Please be sure to clean up 15 minutes before closing or 30 minutes before the start of a class.

Any broken tools or equipment should be reported to studio staff immediately. If a tool is broken due to obvious misuse, a member may be held responsible for the item’s replacement. If a member has broken several tools due to obvious misuse, or the same item repeatedly, the member’s safety check-out will be revoked. The member may retake the safety check-out during the next scheduled session.

Members may bring in their own tools for use. Tools should be in good working condition. The Crucible is not responsible for personal tools being broken or stolen. The Crucible is not responsible for instruction on the safe usage of personal tools. All general release policies apply when operating personal tools while in The Crucible facility.

Materials (scrap mild steel, scrap stainless steel, scrap aluminum and wax) are available for purchase by CREATE members. To purchase materials, select the materials wanted, weight the materials using the scale outside blacksmithing, fill in the form located by the scale and pay for the materials in the front office. If the front office is closed, give the form to the studio manager on duty and someone from the front office will contact you to arrange payment.

CREATE members are permitted to use The Crucible facility during open studio hours: weekdays 10am – 10pm and weekends 10am – 6pm. The Crucible closes for most major holidays. CREATE members are not permitted to use the facility in between session. Be sure to note the start and finish date of the session during which you purchase membership. Please refer to the online calendars to see when the facility is open and when classes or events are scheduled for the studios.

Fire Safety

The best way to stay fire safe is to take every precaution possible when working in the studio. The Crucible takes the well-being of our community seriously. We ensure our facility is safe and up to code.

  • The Crucible is inspected annually by the fire department and has an occupancy permit for up to 1,000 people.
  • Our studios are fully equipped with fire sprinklers and fire extinguishers, all of which are regularly checked and tested by an independent outside fire prevention company.
  • Our fire sprinkler system is connected to a monitoring system that will immediately alert the fire department if the system is activated.
  • Any open fire at Crucible events, whether on stage or elsewhere, is closely monitored by specially trained fire safety personnel to guarantee the safety of our guests and the performers.
  • In the unlikely event of a fire, The Crucible has multiple exits, all of which are illuminated by emergency exit signs.
  • Pathways to the nearest exits are clearly marked with bright yellow arrows painted on the studio floor.

In case of fire, please alert a studio manager immediately. Take notice of the fire extinguishers in your work area. The Crucible is equipped with three types of extinguishers:

  • (ABC) -This is the multipurpose dry chemical extinguisher. It can be used on any type of fire.
  • (BC) -This is the regular type of dry chemical extinguisher. B fires involve flammable or combustible liquids such as gasoline, kerosene, grease and oil, and C fires involve electrical equipment, such as appliances, wiring, circuit breakers, and outlets.
  • (A) – This extinguisher is pressurized water. Extinguishers are for ordinary combustible materials such as paper, wood, cardboard, and most plastics.
  1. P – Pull safety pin from the handle.
  2. A – Aim at the base of the fire.
  3. S – Squeeze the trigger handle.
  4. S – Sweep from side to side at the base of the fire.

In case of an evacuation, we ask that all persons in the building meet in the front parking lot. There are exits at each corner of the building. Please take notice of the exit nearest your work area. It is also important to know the other exits in the building. Please refer the studio map for the locations of all exits.

Our friends at Make: have put together a great article and how-to regarding fire safety. Read it and share widely.

There are Facebook groups, online forums, and local coalitions to share resources, assist those affected by fire, and become a stronger voice on behalf of artists. Find the one you identify with and commit to the cause.

Privacy Policy

Last updated May 24, 2018

Thank you for choosing to be part of our community at The Crucible. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, our practices with regards to your personal information, please contact us at [email protected] You can visit most portions of TheCrucible.org without telling us who you are and without revealing any personal information.

When you visit our website thecrucible.org, and use our services, you trust us with your personal information. We take your privacy very seriously. We hope you take some time to read through our privacy policy, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through TheCrucible.org, and/or any related services, sales, marketing or events, referred to throughout this document as The Crucible’s Sites.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.

We collect personal information that you voluntarily provide to us when registering at The Crucible’s Sites expressing an interest in obtaining information about us or our products and services, when participating in activities on The Crucible’s Sites or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and The Crucible’s Sites, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites.

We automatically collect certain information when you visit, use or navigate The Crucible’s Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To facilitate account creation and logon process with your Consent.
  • To send you marketing and promotional communications for Business Purposes and/or with your Consent. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt­out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below).
  • Fulfill and manage your orders for Contractual reasons. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through The Crucible’s Sites.
  • To post testimonials with your Consent. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
  • Deliver targeted advertising to you for our Business Purposes. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
  • Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Sites.
  • To protect our Sites for Business Purposes and/or for Legal Reasons. We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).
  • To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and/or possibly Contractual.
  • To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

  • Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Vendors, Consultants and Other Third­Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on The Crucible’s Sites, which will enable them to collect data about how you interact with The Crucible’s Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
  • With your Consent. We may disclose your personal information for any other purpose with your consent.

In Short: We may use cookies and other tracking technologies to collect and store your information.

A “cookie” is a small text file placed on your computer. It identifies your computer to whoever placed the cookie, and could contain information about you. We use cookies to help us monitor the use of our site, so that we can better understand what information is most valuable to users. Cookies are commonly used on the Internet for various purposes.

We use Google AdWords Remarketing and Facebook Pixel Remarketing to advertise The Crucible across the Internet, in particular on the Google Display Network and on Facebook and its affiliates.

This means a third-party advertiser may display ads to you based on what parts of the The Crucible’s website you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. The cookie is used to indicate to other websites that, “This person visited a particular page, so show them ads relating to that page.” Remarketing advertising allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. If you do not wish to see ads from The Crucible you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years past the termination of the user’s account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

In Short: We do not knowingly collect data from or market to children under 18 years of age, without the explicit consent of their parent or guardian.

We do not knowingly solicit data from or market to children under 18 years of age By using The Crucible’s Sites you represent that you are at least 18 years of age. By using The Crucible’s Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of The Crucible’s Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected]

In Short: You may review, change, or terminate your account at any time.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data­ protection/bodies/authorities/index_en.htm

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can log into your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To opt­out of interest­based advertising by advertisers on our Sites visit http://www.aboutads.info/choices/ .

 

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service­related emails that are necessary for the administration and use of your account. To otherwise opt­out, you may contact us using the contact information provided.

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective on the date indicated.

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO), Natasha vonKaenel, by email at [email protected].

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request by emailing [email protected].

Artist Resources

Looking for supplies for your next project?

Here’s a list of art material suppliers and service providers to help you on your next project. Let us know if there is something that should be added to this list by emailing [email protected].

Artist Resources

Questions? Contact us

[email protected]
(510) 444-0919